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Cino
Transactions
Transactions
General
Making your first purchase
How do online payments work?
How do my Cino transactions look on my bank statement?
Why is my transaction delayed?
What is the currency on my Cino account?
Declines
Why was my payment declined?
Why is my Cino Card Inactive?
The transaction declined but I was charged
Why was my online payment declined?
Declines due to insufficient funds
Declines due to blacklisted merchants
See all 9 articles
Refunds
Where can I see my refunds on Cino?
In a case of a refund, when do I get back the money into my bank account?
Disputes
I don’t agree with a transaction made by a member of the group.
Online payments
I am asked to specify the "Country of Issue" for Cino Card, what do I put?
Can I use Cino to pay a hotel or rental deposit?
What is 3DS password for an online transaction?
How can I pay online with Cino?
Spending abroad with Cino
🌍 Are there any fees on Cino?
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