New to Cino

Waitlist

• How long is the waitlist? When will I be invited to open an account?
• Can I do anything to shorten the waiting time?
• Do I need to wait for my friend(s) to get an invitation before we can use Cino together?
• I got invited to join a group on Cino but I am still on the waitlist, can I still join?

The Basics

• How does Cino work?
• The benefits of using Cino
• Who can use Cino?
• How to split payments with Cino card?
• How do I create an account on Cino?
• How do I set a ratio for the group?

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Connecting your Card to Cino

• Which cards are supported?
• How can I connect my card to Cino?
• How do I add my Cino card to my digital wallet?
• How can I change the card I've connected to Cino?
• Can I connect different cards to different groups?
• Can I add my bank account to Cino?

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Cino Card

• Will I get a physical Cino card?
• Is Cino card shared with other people?
• How do I activate my Cino card?
• How do I see my Cino transactions on my bank statement?
• Can I use Cino card at ATMs?
• What type of card is Cino? Can I use Cino like my normal bank card?

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Cino Groups

• Where can I check or change the ratio split for the Group?
• Oops, I have used the wrong Cino card!
• What happens when I leave the group?
• Can I rejoin a group I left?
• How can I leave a group?
• How can I check or change my Cino spending limits for the group?

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